He/ Him/ His
Billing and Operations
Years of Experience
Hello there! I'm Buddhika Jayawardena, the Operational Executive and Administrative Wizard at Nava Therapy. Originally from the beautiful Island of Sri Lanka, I'm here to bring a bit of warmth and a world of diverse experiences to your therapeutic journey.
A Journey of Adventures
My journey has taken me across various industries, from the bustling world of hospitality and tourism to the exciting realm of event management. These early experiences honed my skills in customer service and ignited my passion for creating unforgettable moments.
In the wake of a tragic terrorist attack that rocked the tourism industry in Sri Lanka, I explored the Legal Process Outsourcing (LPO) sector. Here, I became a master of the trade, playing a key role in building successful customer support systems and structured training programs. This experience nurtured my management, training, and team-building skills and propelled me into an account manager role.
During the global pandemic, I ventured into Revenue Cycle Management (RCM). For three years, I specialized in insurance billing and collections for a top U.S. client in the laboratory sector. My journey here was about amassing a wealth of experience in the RCM industry.
Now, I'm taking my next steps with Nava Therapy, and I couldn't be more excited to share my knowledge and diverse experiences with you. My goal is to make your therapeutic journey as smooth as possible, helping you navigate challenges with ease.
I'm looking forward to working together and supporting you on your path to healing and self-discovery. Let's embark on this journey together!